Privacy Policy

Privacy Policy

Last Updated:

March 12, 2025

SoulPlaces Oasis | Diane Ludeking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our services, including courses, masterclasses, and animal connection sessions.

1. Information We Collect

We collect both personal and non-personal information:

• Personal Information: When you purchase a course, sign up for emails, or book a session, we may collect your name, email address, payment details, and any information you provide about your animal companions.

• Non-Personal Information: We may collect usage data such as browser type, referring websites, and time spent on pages to enhance user experience.

2. How We Use Your Information

We use your information to:

• Provide and improve our courses and services

• Process transactions securely

• Send updates, course access details, and occasional promotional content

• Respond to inquiries and customer support requests

• Maintain website functionality and security

We never sell or rent your personal data to third parties.

3. Data Protection & Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.

4. Third-Party Services

We may use third-party platforms (e.g., payment processors, course hosting services) to facilitate transactions and course delivery. These providers have their own privacy policies, and we encourage you to review them.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can modify your browser settings to refuse cookies, but this may affect website functionality.

6. Your Rights

You may request to access, update, or delete your personal data by contacting us at [email protected].

7. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our website after updates constitutes acceptance of the revised policy.